View Our Website View All Jobs

Consultant, Campus Success

The consultant is responsible for guiding their member campuses to success, from implementation on to goal achievement. This position works directly with a broad variety of Higher Education professionals to launch products adoptions, provide consultation, and build community. The consultant is a coach, a teacher, an advocate, and a valuable resource for their members.


Essential Responsibilities (included but not limited to):

  • Manage a portfolio of Member Campuses within your geographic territory, anticipating their needs, developing on-going, positive, and productive relationships, and ensuring campus success and renewal
  • Deliver campus implementation services to ensure successful launch of the Campus Labs tools
  • Collaborate with campuses to execute strategies that further the adoption of Campus Labs tools and services
  • Proactively identify barriers to campus success, and execute strategies to mitigate them
  • Ensure campuses receive superb customer service, taking the lead on troubleshooting and problem solving as needed
  • Provide education, training, and consultation to campuses on topics within their area of specialty:
  • Academic Affairs/Institutional Effectiveness: Data analytics and reporting, accreditation, strategic planning, and continuous improvement, teaching and learning, outcomes assessment
  • Student Affairs: Assessment culture and coordination, co-curricular learning outcomes, Retention and student success
  • Capture and share best practices by writing blogs, engaging in social media, and facilitating presentations at conferences or in webinars
  • Proactively identify national trends in higher education and develop ways to share them with our membership
  • Communicate with and present to various audiences in higher education, including senior administrators, faculty, and student affairs staff
  • Work collaboratively on a team, identifying opportunities to create community and networking opportunities for our members
  • Travel up to 25% to visit campuses and attend conferences
  • Contribute to and/or lead other department and company projects, as assigned



  • Two to five years experience working in higher education, in roles related to their specialty (Student Affairs or Academic Affairs/Institutional Effectiveness)
  • Demonstrated knowledge of higher education practices, policies, and research, especially as it relates to the topics above; as well as the ability to continue to develop expertise over time.
  • Quick and self-motivated learner
  • Passionate about education
  • Exceptional communication skills: written (email, blog, white papers), verbal (phone, webinar), and in-person (presentation) formats.
  • Can solve problems using own critical and creative thinking skills, with an emphasis on innovation
  • Excellent interpersonal skills, specifically in being able to teach and coach
  • Effective time and priority management skills
  • Adaptable and change-oriented
  • Positive outlook and collaborative attitude
  • Tech savvy
  • A Master’s Degree or equivalent in a related field is required.
Read More

Apply for this position

Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity / Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status

Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 1/31/2020
Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities.i To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Please check one of the boxes below:

You must enter your name and date
Your Name Today's Date
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

iSection 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.